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Frequently asked questions

Frequently asked questions


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What we're made of

All my Olivanna products are vegan-friendly as none of the ingredients we use are derived from animals.

my Olivanna is a natural, results-driven skincare brand. All our products are formulated with a high concentration of consciously selected natural and naturally derived ingredients.

No, all my Olivanna products are free from sulphates, silicones and parabens. We believe in being gentle on your skin and have therefore chose to formulate without these ingredients.

Our Green Tea Eye Cream contains Sweet Almond Oil. No other my Olivanna formulas contain nuts or nut oil as an ingredient; however, our products are made in a facility that handles nuts, so there may be traces.

my Olivanna only use Palm Oil or Palm Oil derivatives that come from an RSPO (Round table of Sustainable Palm Oil) source.

Recycling our packaging

We make every effort to ensure as much of our packaging as possible can be easily recycled (and to use Post-Consumer Recycled materials if it cannot) while still delivering the best quality and value to our customers.
Please check individual packaging.

All of our cartons are produced using 100% recyclable paper from an FSC (Forest Stewardship Council) approved source.

Green Tea Eye Cream: All parts are recyclable
Strawberry Seed Oil Moisturiser: The jar, shive and lid are all recyclable
Pineapple Milky Cleanser: The bottle and over cap are recyclable
Apple AHA Foam Wash: The bottle and over cap are recyclable
T-Zone Stick: The component is made with 75% Post-Consumer Recycled (PCR) materials, but due to the multiple materials and parts, it is not recyclable.

Product testing

Yes, all my Olivanna products have been dermatologically tested!

Yes! All of our products have been user trialled by 50 participants aged between 12-21 for a minimum of 14 days.

Pineapple Milky Cleanser: 86% agreed the product effectively and deeply cleanses the skin, and their skin felt instantly clean
Strawberry Seed Oil Moisturiser: 88% agreed their skin was left deeply moisturised and feeling soft
Green Tea Eye Cream: 96% agreed the skin around their eyes felt instantly soothed
Apple AHA Foam Wash: 92% agreed their skin felt instantly clean

Our products are cruelty free and we do not test on animals.

Product usability

my Olivanna products are suitable for all skin types! Our formulas are made especially for young people and their delicate, changing skin.

All my Olivanna products can be used on acne-prone skin; our Apple AHA Foam Wash and T-Zone Stick are great for this!

All my Olivanna products can be used on dry skin, particularly our Strawberry Seed Oil Moisturiser and Green Tea Eye Cream.

We recommend the M=my Olivanna T-Zone Stick, which helps to mattify the skin by soaking up excess oil.

All of our products can be used together to build a skincare routine - the following make a particularly good team:

Strawberry Seed Oil Moisturiser, Green Tea Eye Cream and Rose Quartz Roller

Pineapple Milky Cleanser, Strawberry Seed Oil Moisturiser and Green Tea Eye Cream

Apple AHA Foam Wash, Strawberry Seed Oil Moisturiser and T-Zone Stick


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